Your Privacy Is Our Responsibility

ree999 (hereinafter referred to as "we", "us", or "platform") is a trusted online betting and gaming service in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains what information we collect when you use our website ree999.cam, how we use it, who we share it with, and how we keep it secure.

This policy applies to all services on our platform — slots, live casino, cricket betting, badminton, Mines Gold, and all other sections. By continuing to use our website, you are considered to have agreed to the terms of this privacy policy.

1 Types of Information Collected

We collect two types of information — personally identifiable information and non-personal technical information. Details are provided below:

1.1 Personally Identifiable Information

During registration and account management, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Residential address
• Identity document details (National ID / Passport — for KYC verification)
• Payment-related information (bKash, Nagad, Rocket, or bank account number — for processing transactions)
• Login credentials (username and encrypted password)

1.2 Automatically Collected Technical Information

When you use our site, the following information may be collected automatically:

• IP address and device identifier
• Browser type, language, and version
• Operating system information
• Date, time, and duration of site visits
• List of pages viewed and click patterns
• Referrer URL (where you came from before arriving at our site)
• Cookie data (see Section 5 for details)

1.3 Financial Transaction Information

For deposits and withdrawals, we keep records of the transaction amount, date, method, and status. We do not store complete bank card numbers or full financial credentials.

2 Methods of Data Collection

We collect your information in the following ways:

• Information provided directly: What you knowingly give us through registration forms, the login portal, support chat, and the KYC verification process.
• Automatic collection: Collected automatically via server logs and browser technology when you access the site.
• Cookies and tracking technology: Cookies are used to improve site functionality and the user experience.
• Third-party sources: Limited information may be received from third-party verification services when needed for identity verification or fraud prevention.

3 Purposes for Using Information

Collected information is used for the following legitimate purposes:

3.1 Account and Service Management

• Creating and verifying new accounts
• Ensuring login and transaction security
• Processing deposit and withdrawal requests
• Providing bonuses and rewards
• Managing the VIP program

3.2 Security and Legal Compliance

• Completing identity verification (KYC)
• Preventing fraud, money laundering, and other illegal activities
• Blocking minors from accessing the platform
• Protecting accounts and detecting suspicious activity

3.3 Communication and Support

• Providing live chat and email support
• Sending important account updates and security notifications
• Informing users about policy changes

3.4 Service Improvement

• Resolving technical issues on the platform
• Analysing and improving the user experience
• Planning the addition of new games and features

4 Sharing and Disclosure of Information

ree999 does not sell your personal information to third parties. Information may be shared only in the limited circumstances described below:

4.1 Payment Processors

Transaction information is shared with bKash, Nagad, Rocket, and banking partners as needed to complete deposits and withdrawals. These partners operate under their own privacy policies.

4.2 Technology and Service Providers

Limited information may be shared with technology partners engaged for site operations, hosting, analytics, and security. Our agreements with these partners require them to maintain the confidentiality of the information.

4.3 Legal Obligations

Information may be disclosed when required to comply with a court order, a lawful directive from a government authority, or applicable law.

4.4 Fraud Prevention

Relevant information may be shared with the appropriate authorities to investigate fraudulent activity and prevent financial crime.

5 Cookie Policy

A cookie is a small text file stored in your browser. ree999 uses cookies for various purposes:

5.1 Essential Cookies

These cookies are essential for the basic functionality of the site — maintaining login sessions, managing security tokens, and saving user preferences. The site cannot function properly without them.

5.2 Functional Cookies

Used for language preferences, game settings, and personalising the user experience. These make your visit smoother and more comfortable.

5.3 Analytics Cookies

Used to monitor site traffic, usage patterns, and performance. This information helps improve the service and is generally collected in anonymous form.

5.4 Cookie Controls

You can disable cookies through your browser settings. However, disabling essential cookies may prevent some important site functions from working, such as maintaining your login session.

6 Data Retention and Security

6.1 Retention Period

We retain your information only for as long as it is needed to fulfil the relevant purpose or as required by legal obligation:

• Active account information: for the duration the account remains open
• Financial transaction records: in accordance with applicable legal requirements
• After account closure: certain information may be retained for a limited period for legal reasons

6.2 Security Measures

To protect your information, we have put the following technical and organisational measures in place:

• SSL/TLS Encryption: All data transfers on the site are completed through encrypted connections.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Access Controls: Only authorised staff can access personal information, and only to the extent necessary.
• Regular Security Audits: Our systems undergo regular security testing.
• Data Backups: Important data is regularly backed up to a secure location.
• Two-Factor Security: An additional verification layer for sensitive account activities.

7 User Rights

As a user of ree999, you have the following rights regarding your own information:

7.1 Right to Access

You may request to view any personal information we hold about you. We will provide it within a reasonable time after your request.

7.2 Right to Correction

If the information we hold about you is incorrect or incomplete, you may request that it be corrected. Many details can be updated directly from your account settings.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, we may be required to retain some information for a specified period due to legal obligations.

7.4 Right to Object to Processing

In certain cases you may object to the processing of your information, particularly where it is used for marketing purposes.

7.5 How to Submit a Request

To exercise any of the rights listed above, contact us via our support chat or email. We will respond to your request within a reasonable time. Some information may be asked to verify your identity.

8 Third-Party Services

Our platform features content from various third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, Microgaming). When interacting with these providers:

• Your in-game behaviour and statistics may be shared with the relevant provider.
• Each game provider has its own privacy policy.
• We are not responsible for the data collection practices of third parties.

In addition, our site does not contain links to external sites. If for any reason you visit a third-party site, we recommend reading that site's privacy policy separately.

9 Protection of Minors

ree999 is an adult gaming platform. For users aged 21 and above only.

We do not intentionally collect any personal information from minors. Age is verified during the registration process. If we become aware that a minor has created an account, we will immediately:

• Permanently close that account.
• Delete all associated personal information.
• Take any necessary steps in accordance with applicable law.

Parents and guardians are requested to monitor the online activities of children and young people. If you become aware of a minor's account, please notify us at [email protected].

10 Policy Changes

We may update this privacy policy from time to time. Reasons for changes may include:

• Addition of new services or features
• Legal or regulatory changes
• Improvements in security technology
• User feedback and suggestions

When changes are made, we will update the "Last Updated" date at the top of the page. For significant changes, a notification will be sent to your registered email. Continued use of the site after an update will be considered acceptance of the new policy.

11 Contact

If you have any questions, comments, or requests regarding this privacy policy, please get in touch with us: